Tim Hortons customers were left feeling disappointed and frustrated after receiving an email stating that they had won a boat, only to find out it was sent in error.
According to reports, the email was sent to a large number of customers on Monday, claiming that they had won a boat as part of a Tim Hortons contest. The email included a link to a website where the supposed winners could claim their prize.
However, upon clicking the link, customers were met with an error message stating that the website was not available. This led to confusion and disappointment among those who had received the email.
Many customers took to social media to express their disappointment and frustration, with some even stating that they had already made plans for their supposed boat prize.
In response to the backlash, Tim Hortons released a statement apologizing for the error and clarifying that the email was sent out in error. The company explained that the email was meant to be a test email for a future contest and was mistakenly sent out to a large number of customers.
The statement also assured customers that no personal information was compromised and that the company is taking steps to ensure that such errors do not occur in the future.
Despite the apology, many customers are still feeling let down and are calling for better communication and transparency from the company.
This incident serves as a reminder for companies to double-check their communications and ensure that they are sending out accurate information to their customers. It also highlights the importance of clear and timely communication in order to avoid confusion and disappointment among customers.
In the end, while the boat may have been a dream for some Tim Hortons customers, it seems that this time, it was just a case of a mistaken email.
