How customer service factors into the claims experience

Most insurance customers buy a policy and set it aside. What people don’t tend to do is dedicate three hours to reading and understanding that document’s terms, notes new ClaimsPro president Paul Gilbody. “You kind of stick it in a…The post How customer service factors into the claims experience appeared first on Canadian Underwriter.

How the economy’s affecting transportation claims

The current economic environment is leading to more complex claims handling for the transportation sector, a senior claims adjuster tells Canadian Underwriter. Canada’s transportation industry is facing financial hardships, including low freight rates, high interest rates and increased expenses. All…The post How the economy’s affecting transportation claims appeared first on Canadian Underwriter.

Hub’s latest P&C acquisition

Global P&C brokerage Hub International announced it has acquired the assets of 2197747 Alberta Ltd., which is partially owned by Carianne O’Connor.   The company is located in Edmonton, Alberta. O’Connor specializes in commercial insurance, including farm and personal insurance,…The post Hub’s latest P&C acquisition appeared first on Canadian Underwriter.