Quebec’s financial regulator has announced that tech giant Apple has agreed to pay a penalty of $175,000 for violating the province’s consumer protection laws.
The Autorité des marchés financiers (AMF) launched an investigation into Apple’s practices after receiving numerous complaints from consumers. The investigation revealed that Apple had failed to comply with Quebec’s Consumer Protection Act by not providing consumers with proper information about their legal warranty rights.
Under Quebec’s Consumer Protection Act, consumers are entitled to a legal warranty of at least one year for any product they purchase. This warranty covers any defects or malfunctions that may occur within the first year of purchase.
However, the AMF found that Apple was not providing consumers with this information and was instead promoting its own AppleCare+ extended warranty, which comes at an additional cost.
As a result, Apple has agreed to pay a penalty of $175,000 and has also committed to improving its practices to ensure compliance with Quebec’s consumer protection laws.
In a statement, the AMF emphasized the importance of companies providing consumers with accurate and transparent information about their rights and warranties.
This penalty serves as a reminder to all companies operating in Quebec to adhere to the province’s consumer protection laws and to prioritize the rights of their customers.
The AMF also encourages consumers to educate themselves about their rights and to report any violations to the appropriate authorities.
This agreement between Apple and the AMF highlights the importance of consumer protection and serves as a reminder to companies to prioritize the well-being of their customers.
