Residents of an apartment building in Winnipeg were left locked out of their homes on Monday morning, causing frustration and confusion among the affected individuals.
According to reports, the incident occurred at the apartment building located on 123 Main Street. Residents were unable to enter the building due to a malfunction with the electronic key system. This left many residents stranded outside, unable to access their homes or belongings.
One resident, who wished to remain anonymous, shared their experience with CTV News. They stated that they had left their apartment early in the morning and upon returning, were unable to enter the building. They also mentioned that there was no notice or warning given about the issue.
The property management company responsible for the building, XYZ Properties, released a statement apologizing for the inconvenience caused to the residents. They explained that the electronic key system had experienced a technical malfunction, which resulted in the lockout.
In response to the situation, the company immediately contacted a technician to resolve the issue. However, due to the complexity of the system, it took several hours for the technician to arrive and fix the problem.
Residents were eventually able to enter the building in the afternoon, after being locked out for approximately six hours. Many expressed their frustration and disappointment with the situation, stating that they had never experienced such an issue before.
In light of this incident, XYZ Properties has assured residents that they will be implementing additional measures to prevent similar incidents from occurring in the future. They have also offered compensation to affected residents for the inconvenience caused.
The Winnipeg Police Service was also present at the scene to ensure the safety and security of the building and its residents.
As of now, the electronic key system has been fixed and is functioning properly. Residents have been advised to contact the property management company if they experience any further issues.
This incident serves as a reminder for property management companies to regularly maintain and test their systems to avoid any potential malfunctions. It also highlights the importance of effective communication with residents during such situations.
Residents of the affected apartment building can now rest assured that measures have been taken to prevent a similar lockout from happening again.
