A Kelowna man has fallen victim to a hacking incident on the popular ticket-selling website, Ticketmaster.
According to the victim, who wishes to remain anonymous, he had purchased tickets for a concert through Ticketmaster’s website. However, when he arrived at the venue, he was informed that his tickets had already been used by someone else.
Upon further investigation, the man discovered that his Ticketmaster account had been hacked and the tickets he had purchased were resold to another individual. The hacker had also changed the delivery address for the tickets, making it impossible for the victim to receive them.
The victim immediately contacted Ticketmaster and was informed that they were aware of the issue and were working to resolve it. However, the man was left disappointed and frustrated as he was unable to attend the concert he had been looking forward to.
This is not the first time Ticketmaster has faced issues with hacking and fraudulent activities. In 2018, the company revealed that their website had been compromised, resulting in the theft of personal and payment information of millions of customers.
Ticketmaster has since implemented new security measures, such as two-factor authentication, to prevent similar incidents from occurring. However, this recent incident has raised concerns about the effectiveness of these measures.
The victim is now urging others to be cautious when purchasing tickets online and to regularly check their accounts for any suspicious activity. He also hopes that Ticketmaster will take further steps to ensure the security of their customers’ information.
In response to the incident, Ticketmaster has issued a statement apologizing to the victim and assuring customers that they are continuously working to improve their security measures. They have also offered a full refund to the victim and are investigating the matter further.
This incident serves as a reminder for individuals to be vigilant when making online purchases and to report any suspicious activity immediately. It also highlights the need for companies to prioritize the security of their customers’ information in the digital age.
