Kelowna residents experienced a power outage on Tuesday evening due to damage to underground equipment. The incident occurred around 6:30 pm and affected several areas in the city.
According to FortisBC, the power outage was caused by damage to underground equipment, specifically a transformer. Crews were immediately dispatched to the affected areas to assess the situation and make necessary repairs.
The outage affected approximately 1,500 customers in the areas of Springfield Road, Dilworth Drive, and Enterprise Way. FortisBC was able to restore power to the majority of customers within an hour, with the remaining customers having their power restored by 9:30 pm.
FortisBC has apologized for the inconvenience caused by the power outage and assures customers that they are working diligently to prevent similar incidents from happening in the future. They also remind customers to always be cautious around underground equipment and to report any suspicious activity or damage to their equipment.
The power outage serves as a reminder of the importance of maintaining and protecting underground equipment. It is crucial for the safety and reliability of our power supply. FortisBC urges the public to be mindful of their surroundings and to report any potential hazards to their equipment.
As of now, the cause of the damage to the underground equipment is still under investigation. FortisBC will continue to provide updates as more information becomes available.
In the meantime, Kelowna residents can rest assured that FortisBC is committed to providing safe and reliable power to the community. They thank customers for their patience and understanding during this time.
