BC Ferries passengers can now breathe a sigh of relief as a new feature has been introduced to help them secure a spot on full sailings. The ferry company has launched a free website alert system that notifies passengers when spots become available on previously fully-booked sailings.
This new feature comes as a response to the increasing demand for ferry travel, especially during peak seasons. With limited capacity due to COVID-19 restrictions, securing a spot on a full sailing has been a challenge for many passengers. However, with the new website alert system, passengers can now have a better chance of getting on their desired sailing.
The system works by sending an email notification to passengers who have signed up for the service when a spot becomes available on a previously full sailing. This allows passengers to quickly book their spot and avoid the disappointment of being left behind.
BC Ferries’ President and CEO, Mark Collins, stated that the website alert system is a way for the company to improve customer experience and make the booking process more convenient for passengers. He also mentioned that the system will help reduce the number of no-shows, which can cause delays and inconvenience for other passengers.
Passengers can sign up for the website alert system on the BC Ferries website by creating an account and selecting the routes they frequently travel on. The system will then send notifications for those specific routes when spots become available.
This new feature has been well-received by passengers, with many expressing their gratitude for the convenience it provides. BC Ferries has also assured passengers that the website alert system will continue to be available even after COVID-19 restrictions are lifted.
In addition to the website alert system, BC Ferries has also implemented other measures to improve the booking process, such as increasing the number of reservation spots available and extending the reservation window to 60 days.
Passengers are reminded to continue following all COVID-19 safety protocols while traveling on BC Ferries, including wearing masks and maintaining physical distancing.
With the new website alert system in place, BC Ferries passengers can now have a smoother and more stress-free travel experience. This is just one of the many ways the company is working towards providing excellent customer service and meeting the needs of its passengers.
