WestJet Airlines has announced that they will be implementing new fees for customers who choose to book their flights over the phone. This change will take effect on November 2nd, 2021.
According to the airline, the new fees are a result of the increasing costs associated with phone bookings. They state that the fees will help cover the additional expenses and allow them to continue providing competitive fares for their customers.
The fees will vary depending on the type of booking and the destination. For domestic flights within Canada, the fee will be $25 per person, while for international flights, it will be $35 per person. These fees will be in addition to the regular booking fees and taxes.
Customers who choose to book their flights online will not be affected by these new fees. WestJet is encouraging their customers to use their online booking system, which they say is a more efficient and cost-effective option.
This change has received mixed reactions from customers. Some are disappointed with the additional fees, while others understand the need for the airline to cover their expenses. However, many are also concerned about the impact this may have on those who do not have access to the internet or are not comfortable booking flights online.
In response to these concerns, WestJet has stated that they will continue to offer phone booking services for those who are unable to book online. They have also assured that they will be providing support and assistance to customers who may need help with the online booking process.
This is not the first time an airline has implemented fees for phone bookings. Other major airlines, such as Air Canada and Delta, have similar fees in place. WestJet’s decision to implement these fees may be seen as a way to stay competitive in the industry.
In conclusion, WestJet’s new fees for phone bookings will take effect on November 2nd, 2021. While this change may be met with mixed reactions from customers, the airline states that it is necessary to cover their increasing costs. They are encouraging customers to use their online booking system, but will continue to offer phone booking services for those who need it.
