CSIO’s My Proof of Insurance (MPOI) Enhanced Features Now Available
The Centre for Study of Insurance Operations (CSIO) has recently announced the availability of enhanced features for their My Proof of Insurance (MPOI) solution. This digital solution allows insurance providers to send electronic proof of insurance (eSlips) directly to their customers’ mobile devices, making it easier and more convenient for them to access and present their insurance information.
The new features include the ability for customers to view and download their eSlips from their insurance provider’s website or mobile app, as well as the option to save multiple eSlips for different vehicles on one device. This means that customers no longer have to rely on paper copies or search through their emails to find their insurance information, as it will now be readily available on their mobile devices.
In addition, the enhanced MPOI solution also allows for the automatic updating of eSlips when policy changes are made, ensuring that customers always have the most up-to-date information. This eliminates the need for customers to contact their insurance provider for updated eSlips, saving them time and hassle.
The MPOI solution is also designed with security in mind, as it uses encryption technology to protect customers’ personal information. This ensures that their eSlips are only accessible by authorized parties, providing peace of mind for both customers and insurance providers.
According to CSIO’s President and CEO, Catherine Smola, the enhanced features of MPOI are a result of feedback from both insurance providers and customers. She states, “We are continuously working to improve our solutions and make them more user-friendly for both insurance providers and their customers. The enhanced MPOI features are a testament to our commitment to innovation and meeting the evolving needs of the insurance industry.”
The MPOI solution has been widely adopted by insurance providers across Canada, with over 70% of personal lines insurers offering eSlips through the platform. This not only benefits customers, but also helps to reduce paper waste and promote environmental sustainability.
CSIO is a non-profit organization that is dedicated to advancing the use of technology in the Canadian insurance industry. Their MPOI solution is just one of the many initiatives they have undertaken to modernize and streamline insurance processes for the benefit of both insurance providers and their customers.
In conclusion, the enhanced features of CSIO’s My Proof of Insurance solution are a significant step towards a more efficient and convenient insurance experience for customers. With the increasing use of technology in the insurance industry, it is clear that CSIO is at the forefront of innovation and is committed to driving positive change in the industry.
